Poliklinika Maletić
Under our open methodology this clinic scores 84.3/100 on structural verification: physician certification, licences, facility and legal-entity traceability, identifier disclosure and advertising honesty.
Rank #1 of 13 ranked clinics · last checked 21 September 2026
- Specialist-led
Summary
Hair-transplant and aesthetic surgery polyclinic in Zagreb, with a second site in Daruvar. Responsible physician named with role; specialist certification is matched by exact specialty in the physician register and the facility is matched by name and street in the national healthcare-provider register.
Axis by axis
rubric value 1–5 · ? could not verify (no points, not a negative finding) · — not applicable: this country has no register of that class · OFF official register · SEC secondary source
| Axis | Finding (rubric anchor) | Value | Source class | Weight | Checked |
|---|---|---|---|---|---|
| M1 | Specialist certification of the responsible physician Found, status current; the registered specialty matches what this physician advertises. HLK Imenik liječnika (POST entity-grid-data.json, search="Maletić"): Ana Maletić, HR210368, cr501_licenciranopodrucje "plastična, rekonstrukcijska i estetska kirurgija", statecode/statuscode Aktivno — matches the advertised specialty. [hlk] |
OFF | 26 | 2026-09-18 | |
| M2 | Identifiability of the responsible physician Physician(s) named with role and tied to this address. |
SEC | 16 | 2026-09-18 | |
| M3 | Basic medical licence Matched by name (surname stem and given name or initial; a second identifier where the name is ambiguous). Matched by name in the HLK Imenik (HR210368, Aktivno); no licence number is published on the clinic site. [hlk] |
OFF | 8 | 2026-09-18 | |
| M4 | Facility registration Record found: name, address and status match. HZJZ NRPZZ register: "POLIKLINIKA MALETIĆ D.O.O.ZA ZDRAVSTVENU DJELATNOST IZ PODRUČJA KIRURGIJE I ANESTEZIOLOGIJE", Medveščak 34, Zagreb — matching facility name, street and city (the clinic's contact page separately gives this same Medveščak 34 as its Zagreb clinic address, distinct from the registered-seat address Medveščak 23/I used in the company's own impressum). [nrpzz] |
OFF | 10 | 2026-09-18 | |
| M5 | Legal-entity traceability The clinic names the legal entity or the responsible person in its legal notice and the record is found by name; or the number the clinic publishes leads to an entity with a different name that is tied to this location by the same address or the same responsible person. Sudreg search by the MBS the clinic publishes in its impressum (P1_MBS=081028492): active entry, OIB 34888816149, TS Zagreb, with the same long legal name the impressum gives and the address Zagreb, Medveščak 34; two earlier name variants are listed as changed. The search form was run in the operator’s browser on 2026-09-21 (the scripted submission is refused by the form’s session checksum). [v1.3 2026-09-22: the number is not printed on the clinic pages (audit not_published); the clinic names the entity — matched by name] read via browser [sudreg] |
OFF | 8 | 2026-09-22 | |
| M6 | Self-disclosure of identifiers Partial, without issuers. Legal-entity OIB, MB and MBS published in the site's impressum without a named issuer; no physician licence number published. [site-impressum] |
SEC | 10 | 2026-09-18 | |
| M7 | Advertising honesty One or two soft superlatives or non-absolute safety promises. The clinic's hair-transplant page carries an explicit success guarantee tied to its own method. [v1.3 lexicon re-read 2026-09-22: safety_promise → 4; M7-C] [site-hair] The best guarantee of success is the potential of as many as 4 methods. |
SEC | 12 | 2026-09-22 | |
| M8 | Cross-locale consistency All load-bearing fields agree. Mechanical comparison of 3 language fronts (hr, en, sl) on 2026-09-18: every matched physician name, phone number and published number appears on every front. [fronts] |
SEC | 5 | 2026-09-18 | |
| M9 | Patient documents One. Post-procedure scalp-care instructions are described on the hair-transplantation page; no published informed-consent document, risk disclosure, revision policy or complaint route was found. [site-hair] |
SEC | 5 | 2026-09-18 |
Score ceilings
No ceiling applies. We never apply one on 'not found' alone.
Holds
No hold on this profile.
Inclusion policy
Four mechanical conditions. The first three decide whether a clinic is listed at all; the fourth decides whether it can be scored.
| Identifiable: live public surface + working in-country contact | verified yes [site-about] |
|---|---|
| Provides the service itself (not an aggregator, booking site or tour packager) | verified yes [site-hair] |
| In scope: the intervention is performed by a physician | verified yes [site-about] |
| Names a responsible physician | verified yes [site-about] |
Who is responsible
Named physicians and the legal entity, as published and as matched in the registers. A missing number is a statement about disclosure, not about licensing.
| Physician | Role | Register ID |
|---|---|---|
| Dr. Ana Maletić [site-about] [hlk] | Specialist in plastic, reconstructive and aesthetic surgery; ISHRS Fellow (FISHRS) | HR210368 |
Legal entity: Poliklinika Maletić d.o.o. za zdravstvenu djelatnost iz područja kirurgije, anesteziologije, reanimatologije i intenzivnog liječenja, plastične, rekonstrukcijske i estetske kirurgije, dermatologije i venerologije i opće interne medicine s dnevnom bolnicom · OIB 34888816149 / MB 04550803 / MBS 081028492 [site-impressum]
Scope and procedure segments
Clinic focus: specialist (no focus adjustment) [site-hair]
What we could not verify
Every applicable axis holds a sourced value.
Contact details
| Website | https://maletic.eu/ |
|---|---|
| Phone | +385 1 7079 525 |
| Address | Medveščak 34, 10000 Zagreb |
| City | Zagreb |
For identification only; details change — verify with the clinic directly.
Sources
| ID | Source | Class | What it supports | Accessed |
|---|---|---|---|---|
| site-about | https://maletic.eu/en/about-us/ | clinic's own site | physician name, role, biography, credentials | 18 September 2026 |
| site-hair | https://maletic.eu/en/services/hair-treatments/hair-transplantation/ | clinic's own site | service menu, advertising quote, aftercare mention | 18 September 2026 |
| site-contact | https://maletic.eu/en/contact/ | clinic's own site | Zagreb clinic address, phone | 18 September 2026 |
| site-impressum | https://maletic.eu/impressum/ | clinic's own site | self-published legal entity name, OIB, MB, MBS (Zagreb entity) | 18 September 2026 |
| hlk | https://hlkhr.powerappsportals.com/imenik-lijecnika/ | official register | specialist certification, medical licence (POST /_services/entity-grid-data.json search="Maletić") | 18 September 2026 |
| nrpzz | https://www.hzjz.hr/wp-content/uploads/2026/05/Popis_pruzatelja_NRP… | official register | facility registration (NRPZZ) | 18 September 2026 |
| fronts | https://maletic.eu/ | clinic's own site | language fronts compared mechanically for M8 — hr: https://maletic.eu/ | en: https://maletic.eu/en/ | sl: https://maletic.eu/sl/poliklinika-maletic/ | 18 September 2026 |
| sudreg | https://sudreg.pravosudje.hr/ords/r/esudreg/public/pretraga-subjekata | official register | legal entity name, MBS / OIB, status and registered address | 21 September 2026 |
Change history
| Date | Change |
|---|---|
| 22 September 2026 | axes.M5: 5 → 4 (Methodology v1.3 (owner rulings 2026-09-22) — § F rule 6 — the number is not printed on the clinic pages (audit not_published); the clinic names the entity — matched by name) |
| 22 September 2026 | axes.M7: 2 → 4 (Methodology v1.3 (owner rulings 2026-09-22) — § B closed lexicon — safety_promise: M7-C) |
| 21 September 2026 | axes.M5: null → 5 (Retry cell closed: the court-register query completed in the operator’s browser.) |
| 18 September 2026 | axes.M8: null → 5 (Mechanical cross-locale comparison (methodology v1.1, item 9).) |
| 18 September 2026 | Initial collection (v1.2 pass 1, mandatory source c: web search for a named hair-transplant physician). |
Correction or right of reply
Corrections are applied with a source link and logged publicly. A clinic statement without a source is published next to the data; the score does not change.